Co-create
Conversations are built by everyone in them. Week one starts here: how meaning gets made between people rather than delivered at them.
How to Communicate Positively ยท 2-week course
Communicate positively, even when it's hard.
A two-week course with Jana Dawson, Deputy CEO of The School of Positive Psychology. Learn the CARE model โ a four-part method for the conversations that decide how connected people feel, at work and at home.
2-week course ยท all levels
How to Communicate Positively
$99.99
2 weeks ยท 10 lessons ยท 2 hours ยท certificate ยท lifetime access
Join now for $99.9948-hour money-back guarantee ยท Secure checkout ยท Instant access
2 hours total
10 lessons
Lifetime access
Watch the course trailer
See how the two weeks unfold.
The material
One model, four parts, ten lessons.
Most communication advice is a pile of tips. This course teaches a single framework โ the CARE model of Positive Communication โ one element at a time, so you leave with something you can actually recall mid-conversation.
Acknowledge
What it takes for someone to feel heard โ and why acknowledgement, not agreement, is what makes hard conversations survivable.
Respond
Frankl's space between stimulus and response, applied to the moment you are about to say something you cannot take back.
Encourage
How encouraging others to succeed changes what they bring you next time โ the compounding part of the model.
Also covered
Grounded in positive psychology
Evidence-based concepts from the field Jana teaches at postgraduate level, translated into habits rather than theory.
High-quality connections
The research idea behind the course: short interactions can measurably strengthen or drain a working relationship.
Communication styles
Recognising how differently people send and receive, so you stop mistaking a style difference for a disagreement.
Where most of us are
Does any of this sound familiar?
Communication is the one skill nobody formally taught us, and the one everything else rests on.
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Conflict shuts you down
You know what you want to say afterwards. In the moment, you either go quiet or say the wrong version of it.
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People don't feel heard by you
You are listening. It is not landing that way, and you are not sure where the gap opens up.
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Work relationships stay surface-level
Plenty of exchanging information, not much actual connection โ and collaboration suffers for it.
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The same argument keeps recurring
Different words, same shape, no resolution. Something structural is going wrong and tips have not fixed it.
This is a skill, not a personality
Communication can be difficult, particularly during conflict โ and it is also learnable. Two weeks and a single framework are enough to change how the next difficult conversation goes.
What changes
Better conversations, and better relationships behind them.
Positive communication is the foundation of every lasting relationship. There is far more to it than exchanging information โ it is what determines the quality of the connection on the other side.
Create high-quality connections
Build the kind of interactions that strengthen collaboration rather than quietly eroding it.
Communicate safety and acceptance
Say things in a way that creates validation rather than defensiveness โ including when the news is difficult.
Read the room accurately
Understand diverse communication styles and set the conditions for a positive exchange before it starts.
Speak with confidence
The motivation and self-assurance to make the most of the relationships you already have.
Practical, not performative.
This is not about being relentlessly upbeat. Positive communication means constructive, effective and supportive โ the version that holds up in a disagreement, not just on a good day.
Join now for $99.99Conversations happen to you.
- The important exchange goes sideways and you replay it that evening
- Feedback either gets softened into nothing or lands harder than intended
- You mistake a difference in style for a difference in position
- Good intentions keep producing the same misunderstandings
You shape them.
- You have a model to reach for while the conversation is still happening
- Difficult things get said clearly and still leave the relationship intact
- You recognise a style mismatch and adjust instead of escalating
- People come back to you, because talking to you is worth it
Your guide
Learn positive communication with Jana Dawson.
Jana is a leading advocate for well-being and positive psychology education in Asia. As Deputy CEO and Director of Academic and Training Development at The School of Positive Psychology in Singapore, she designs and delivers the evidence-based programmes that help individuals, teams and organisations thrive.
Her degree is in communication and her master's is in applied positive psychology, which is precisely the pairing this course needs. Over more than a decade she has specialised in resilience, strengths-based development and positive organisational psychology, working with Standard Chartered, Meta, SingTel, PayPal, A*STAR and the Singapore Prison Service. She works from the belief that when individuals flourish, society flourishes.
- MSc Applied Positive Psychology, Anglia Ruskin
- BA Communication, University at Buffalo
- Deputy CEO, The School of Positive Psychology
- PgDip Positive Organisational Psychology & Leadership
In organisations
Jana has run workshops, keynotes and coaching programmes for Standard Chartered, Meta, SingTel, PayPal, A*STAR and the National Heart Centre Singapore, reaching thousands of people.
In the classroom
At The School of Positive Psychology she leads academic and training development, and lectures on introduction to positive psychology and strengths development.
Who it's for
For anyone whose life runs on conversations.
Managers and team leads
Feedback, difficult news and day-to-day collaboration all come down to how you say things.
Anyone who dreads conflict
If disagreement makes you go quiet or overcorrect, the model gives you somewhere to stand.
Partners, parents and friends
The same four elements work at the kitchen table. This is not only a workplace skill.
Client-facing professionals
Where trust is the product, the quality of each interaction is the whole relationship.
Teams building a culture
A shared vocabulary for how people talk to each other is the cheapest culture change available.
Complete beginners
No prior knowledge of positive psychology needed. The course starts from the beginning.
Inside the course
Two weeks, ten lessons, one framework.
Built to fit a working fortnight: 10 short lessons with expert videos, a daily task with each one, two hours of on-demand learning and lifetime access to the videos and notes. A certificate of completion comes with it.
10Short lessons
2Hours total
โLifetime access
10 short lessons with expert videosFocused teaching from Jana Dawson across two weekly modules.
Daily tasks to apply itPractical exercises that put each element of the model to work straight away.
Start anytime, finish at your paceSelf-paced from the moment you join, with notes to keep alongside every lesson.
Lifetime access and a certificateVideos and notes on any device, plus a certificate of completion at the end.
The curriculum
Two weeks. Four elements. One model.
Week one builds the understanding and covers the first half of the CARE model. Week two takes on the harder half โ what you do in the moment between being provoked and replying.
Week 1What is Positive Communication
A single message can change how you feel, how connected you are to the person who sent it, and whether the day counts as a good one. This week unpacks that power, builds a working definition of positive communication, and introduces the first two elements of the CARE model โ Co-create and Acknowledge.
Week 2How to Implement Positive Communication
Viktor Frankl, the founder of logotherapy, described a space between stimulus and response, and located our freedom in what we choose to do with it. Positive communication asks you to hold that space open and answer in a way that brings out the best in everyone present. This week covers the remaining elements โ Respond and Encourage.
What you get
Everything included today.
- 10 short lessons with Jana Dawson Included
- A daily task with every lesson Included
- Notes and certificate of completion Included
- 48-hour money-back guarantee Included
One payment, lifetime access$99.99
A 48-hour money-back guarantee
If within the first two days you feel this is not the right fit, email support@infijoy.com and we will refund your enrolment fee in full โ no questions, no forms.
Choose your access
Take this course, or unlock the whole library.
Buy How to Communicate Positively outright, or join Infijoy membership for all 37 expert-led courses.
How to Communicate Positively
$99.99one-time payment
- Lifetime access to both weekly modules
- 10 short lessons with expert videos
- Daily tasks to apply each element
- Notes to accompany every lesson
- Certificate of completion
48-hour money-back guarantee ยท Instant access
Infijoy Membership
$24.99/ month, billed annually
- All 37 Infijoy courses and 1,000+ video lessons
- 100+ guided meditations
- Sleep stories, soundscapes and affirmations
- Live webinars, art therapy and community
- Every new course released while you are a member
$299.99 billed yearly ยท Cancel anytime ยท 7-day guarantee
Before you join
Everything you may want to know.
Still unsure? Email support@infijoy.com and we will answer.
What is the CARE model?
A four-part framework for positive communication: Co-create, Acknowledge, Respond and Encourage. Week one covers the first two elements, week two the second pair. Teaching one model rather than a list of tips is what makes it possible to actually use mid-conversation.
How much time will I need?
Two hours of on-demand learning in total, spread across ten short lessons over two weeks. Each lesson comes with a daily task designed to fit into your existing routine rather than compete with it.
Is this for work or for personal relationships?
Both. Positive communication underpins every sustainable relationship, professional or personal, and the course is built to be applied in both directions. The examples span workplace collaboration and the conversations you have at home.
Can I start anytime?
Yes. Start the course whenever you are ready and work through it at your own pace. Lifetime access means you can revisit a lesson or restart a week at any point.
What will I learn?
Across the two weeks you will learn how to:
- Create high-quality connections and improve workplace collaboration
- Understand diverse communication styles and set up a positive interaction
- Communicate in a way that creates safety, validation and acceptance
- Encourage others to succeed, and see what that returns to you
- Build the confidence and motivation to make the most of your relationships
Does "positive communication" mean avoiding hard conversations?
No โ the opposite. Positive communication is constructive, effective and supportive, which includes disagreement and difficult feedback. Communication is hardest during conflict, and that is exactly where the model is meant to hold.
Do I need any prior experience?
None. No background in positive psychology or communication theory is assumed. The course starts by building the concepts from scratch.
What qualifications does Jana Dawson have?
Jana holds an MSc in Applied Positive Psychology from Anglia Ruskin University, a Postgraduate Diploma in Positive Organisational Psychology and Leadership, and a Bachelor's degree in Communication from the University at Buffalo. She is Deputy CEO and Director of Academic and Training Development at The School of Positive Psychology in Singapore, with over a decade of experience across resilience, strengths-based development and positive organisational psychology.
How long do I have access?
Lifetime access to all ten lessons and the accompanying notes, so you can return whenever you need a refresher.
Is this a substitute for therapy or counselling?
No. This is educational well-being content covering communication skills and everyday habits. It is not therapy, relationship counselling, or a substitute for care from a qualified professional.
Begin today
Join now for $99.99
Two weeks from now, the hard conversations could go differently.
Join How to Communicate Positively and spend a fortnight learning one framework properly โ the four elements that decide whether people leave a conversation feeling closer to you or further away.
10 short lessons
Certificate of completion
Lifetime access
48-hour money-back guarantee ยท Secure checkout ยท Instant access
Featured courseHow to Communicate Positively
$99.99